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5 ways to fix a Chromebook that isn’t charging<!-- wp:html --><p>You may need to try a few different troubleshooting methods to fix a Chromebook that isn't charging.</p> <p class="copyright">Hollis Johnson/Business Insider</p> <p>If your Chromebook is not charging, make sure it's plugged securely into a reliable power source. <br /> If your Chromebook uses a USB-C cable, use the original charger or one that you know is high capacity. <br /> Here are the top five ways to troubleshoot a Chromebook that is not charging.</p> <p>One good reason to buy Chromebooks is for the long battery life – it's not unusual to get 10 hours or more of runtime from many laptops running the low-power Chrome operating system. But even a Chromebook needs to be charged eventually.</p> <p>What do you do if your Chromebook is plugged in but not charging? This perplexing problem is not uncommon; even though it's plugged in, your Chromebook simply won't charge. There are a number of reasons this can happen, but it's usually something you can solve on your own. Here are five of the most common ways to fix your Chromebook when it is not charging. </p> <h2>Make sure the Chromebook has a working power source</h2> <p>While a Chromebook that won't charge might seem like a serious problem, sometimes the fix is surprisingly simple. For example, make sure the power cable is securely inserted at both ends – in the laptop and into the power outlet in the wall. You should also check to make sure the outlet has power by plugging something else in and make sure it works as expected. The outlet might be defective, or it might be controlled by a wall switch. </p> <h2>Use the right power adapter</h2> <p>A welcome trend among laptop makers is to dispense with proprietary chargers and let you top off the computer with a standard <a href="https://www.businessinsider.com/guides/tech/what-is-usb-c" target="_blank" rel="noopener">USB-C cable</a>. But even if your Chromebook's power adapter has a USB-C cable, that doesn't mean just any similar-looking USB-C power adapter will charge your laptop. Many chargers are low–wattage devices that can't supply the juice to charge your laptop. If in doubt, go find the original power brick that came with your Chromebook and try that. If you're already using the original power adapter, try swapping it out for another <a href="https://affiliate.insider.com/?u=https%3A%2F%2Fwww.amazon.com%2F918337-001-844205-850-Chromebook-11-AE000%25EF%25BC%259A14-ca051wm-14-ca052wm%2Fdp%2FB07SPXCYBP" target="_blank" rel="noopener">high-capacity charger</a>.</p> <p>Not all power adapters are the same, and many don't have enough juice to recharge a Chromebook.</p> <p class="copyright">Dave Johnson</p> <h2>Unplug everything and try again</h2> <p>It's possible there was a fault with your Chromebook charging system, which you can often reset just by unplugging everything and then trying again. When you try again, plug the charger into your Chromebook first, then plug it into the wall.  </p> <h2>Check the battery by running Chrome Diagnostics</h2> <p>If you've gotten this far and the Chromebook still won't charge, there could be a problem with your laptop's battery. Google includes a diagnostic tool that can assess your battery and let you know if it is experiencing any serious issues. To do this from the Chrome desktop, select the time at the bottom right and then select <strong>Settings </strong>(the gear-shaped icon in the pop-up window). In the <strong>Settings </strong>window, select <strong>About Chrome OS</strong> and then <strong>Diagnostics</strong>. Finally, on the <strong>Diagnostics </strong>page, select <strong>System </strong>and choose <strong>Run Discharge test</strong> in the <strong>Battery </strong>section. </p> <p>If you're having trouble charging your Chromebook, check out the battery options in Chrome Diagnostics.</p> <p class="copyright">Dave Johnson</p> <h2>Reset your Chromebook</h2> <p>If all else fails, it's likely that there's a critical problem with your Chromebook. To see if there's a software glitch, factory reset your Chromebook. Sign out your Chrome OS account. Then press and hold the <strong>Ctrl + Alt + Shift + R</strong> keys. Choose <strong>Restart </strong>when the option appears. In the popup, select <strong>Powerwash</strong>, then <strong>Continue</strong>. Then sign in again and see if the Chromebook can be charged. </p> <p>As a last resort, you can Powerwash your Chromebook to reset it to factory conditions.</p> <p class="copyright">Dave Johnson</p> <div class="read-original">Read the original article on <a href="https://www.businessinsider.com/guides/tech/chromebook-not-charging">Business Insider</a></div><!-- /wp:html -->

You may need to try a few different troubleshooting methods to fix a Chromebook that isn’t charging.

If your Chromebook is not charging, make sure it’s plugged securely into a reliable power source. 
If your Chromebook uses a USB-C cable, use the original charger or one that you know is high capacity. 
Here are the top five ways to troubleshoot a Chromebook that is not charging.

One good reason to buy Chromebooks is for the long battery life – it’s not unusual to get 10 hours or more of runtime from many laptops running the low-power Chrome operating system. But even a Chromebook needs to be charged eventually.

What do you do if your Chromebook is plugged in but not charging? This perplexing problem is not uncommon; even though it’s plugged in, your Chromebook simply won’t charge. There are a number of reasons this can happen, but it’s usually something you can solve on your own. Here are five of the most common ways to fix your Chromebook when it is not charging. 

Make sure the Chromebook has a working power source

While a Chromebook that won’t charge might seem like a serious problem, sometimes the fix is surprisingly simple. For example, make sure the power cable is securely inserted at both ends – in the laptop and into the power outlet in the wall. You should also check to make sure the outlet has power by plugging something else in and make sure it works as expected. The outlet might be defective, or it might be controlled by a wall switch. 

Use the right power adapter

A welcome trend among laptop makers is to dispense with proprietary chargers and let you top off the computer with a standard USB-C cable. But even if your Chromebook’s power adapter has a USB-C cable, that doesn’t mean just any similar-looking USB-C power adapter will charge your laptop. Many chargers are low–wattage devices that can’t supply the juice to charge your laptop. If in doubt, go find the original power brick that came with your Chromebook and try that. If you’re already using the original power adapter, try swapping it out for another high-capacity charger.

Not all power adapters are the same, and many don’t have enough juice to recharge a Chromebook.

Unplug everything and try again

It’s possible there was a fault with your Chromebook charging system, which you can often reset just by unplugging everything and then trying again. When you try again, plug the charger into your Chromebook first, then plug it into the wall.  

Check the battery by running Chrome Diagnostics

If you’ve gotten this far and the Chromebook still won’t charge, there could be a problem with your laptop’s battery. Google includes a diagnostic tool that can assess your battery and let you know if it is experiencing any serious issues. To do this from the Chrome desktop, select the time at the bottom right and then select Settings (the gear-shaped icon in the pop-up window). In the Settings window, select About Chrome OS and then Diagnostics. Finally, on the Diagnostics page, select System and choose Run Discharge test in the Battery section. 

If you’re having trouble charging your Chromebook, check out the battery options in Chrome Diagnostics.

Reset your Chromebook

If all else fails, it’s likely that there’s a critical problem with your Chromebook. To see if there’s a software glitch, factory reset your Chromebook. Sign out your Chrome OS account. Then press and hold the Ctrl + Alt + Shift + R keys. Choose Restart when the option appears. In the popup, select Powerwash, then Continue. Then sign in again and see if the Chromebook can be charged. 

As a last resort, you can Powerwash your Chromebook to reset it to factory conditions.

Read the original article on Business Insider

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