Fiefdoms, ‘orphan problems’ and too many emails — just some of the most common workplace ‘frictions’
"The Friction Project" coauthor Robert Sutton. Robert Sutton Two Stanford professors lay out common workplace challenges in their new book…
A former Google manager says the tech giant is rife with fiefdoms and the ‘creeping failure’ of senior leaders who weren’t making tough calls
Google's office in Mountain View, California. Justin Sullivan/Getty Images A former Googler said senior leaders there allowed the company to…