United Parcel Service(UPS) is facing backlash from the family of deceased driver Esteban Chavez Jr. and criticism from other employees.
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A homeowner captured video footage of a UPS delivery driver collapsing outside their front door.
The video was taken on Thursday in Scottsdale, Arizona, amid temperatures as high as 113 degrees.
A UPS spokesperson said the driver is “fine” and received assistance from a manager.
A UPS driver collapsed at a customer’s front door in Scottsdale, Arizona last week.
The homeowner, Brian Enriquez, captured the incident on video via his Ring doorbell on Thursday. He told local news that by the time he saw the video of the delivery man it was too late to provide any help, but he checked in with the company and reported the incident to local police for a welfare check. Insider was unable to contact Enriquez for comment.
The video shows the UPS driver struggling to walk to the customer’s front door while delivering an envelope. The driver than collapses in front of the door after he sets down the delivery, eventually falling onto his back. After a few moments, the delivery man stands up, rings the door bell, and slowly walks back to his vehicle.
A UPS spokesperson told Insider the company provides water and ice to workers during the summer months, as well as heat illness and injury-prevention training.
“We appreciate the concern for our employee and can report that he is fine,” the spokesperson said in a statement. “UPS drivers are trained to work outdoors and for the effects of hot weather. Our employee used his training to be aware of his situation and contact his manager for assistance, who immediately provided assistance. We never want our employees to continue working to the point that they risk their health or work in an unsafe manner.”
On Thursday, weather in Scottsdale, Arizona hit a high of 113 degrees. The state is currently under and excessive heat warning. Last year, the US experienced one of the hottest summers on record and this year seems to be following a similar trend.
“The changing climate means that every year the records get easier to break,” Matthew Hirsch, a meteorologist from Phoenix told The Guardian last week. “This heat is very dangerous if you can’t get any relief.”
Insider’s Jordan Hart previously reported that a 24-year-old UPS driver, Esteban Chavez, died on the job in June amid a heat wave. An official cause of death has not been publicly released. Chavez was found unconscious in his truck in Pasadena while on the job and later died.
The incident sparked a call from other UPS workers who called for the delivery company to provide air conditioning for its fleet of trucks.
Delivery drivers are one of many worker groups that have been impacted by heat waves in the US. Last year, McDonald’s and Jack in the Box workers staged walk outs after they said they were forced to work in 100-degree temperatures.
Do you have a similar story? Is your job impacted by the summer heat? Reach out to the reporter from a non-work email at gkay@insider.com